Terms of Service

Last Updated: August 24, 2026

These Terms of Service govern your use of the website and services provided by JARP Consulting LLC dba Wash Wizards (“Wash Wizards,” “Company,” “we,” “us”), California Contractors License #1111355. By booking or using our services, you agree to these terms. These Terms of Service work alongside the signed Service Agreement provided at booking; if the two conflict, the signed Service Agreement controls.

1. Services

Wash Wizards is a licensed and insured provider of professional exterior cleaning and related services, including pressure washing, soft washing, exterior and interior window cleaning, driveway cleaning, gutter cleaning, solar panel cleaning, cobweb removal, skylight cleaning, roof cleaning, moss removal, and fence cleaning.

Services are provided as described on our website, estimates, and promotional materials.

Wash Wizards may photograph or video work areas before, during, and after service for documentation, quality control, and marketing purposes, unless you object in writing before service.

2. Appointments, Deposits & Cancellations

Appointments must be scheduled in advance.
A deposit of 10% of the estimated service price is required to secure your appointment date and resources.
If you cancel your appointment after booking, the deposit is non-refundable, unless otherwise agreed in writing.
Rescheduling with at least 48 hours’ notice keeps your deposit applied to the new date at no additional cost.
Rescheduling with less than 48 hours’ notice is treated the same as a cancellation: the deposit will be retained, and a new 10% deposit will be required to secure a new service date.
Wash Wizards reserves the right to reschedule appointments due to severe weather, unsafe conditions, or circumstances beyond our control. In these cases, your deposit will be applied to the rescheduled appointment at no additional cost.

3. Pricing & Payments

Prices for services will be provided before work begins, typically as a written estimate.
A 10% deposit of the estimated price is required to book, as described in Section 2. This deposit is credited toward the total cost of the service.
The remaining balance is due upon completion of service unless otherwise agreed in writing.
A valid credit or debit card on file may be required to book service. Card payments are subject to a 3.5% processing fee; cash, check, or other payment methods may be available upon request. Full payment terms are set out in the signed Service Agreement.
Additional charges may apply if conditions or requested services differ materially from the original estimate. Any significant additional work will be communicated to the customer before proceeding whenever reasonably possible.

4. Customer Responsibilities

Customers are responsible for:

Providing safe and reasonable access to the areas being serviced.
Removing or securing personal belongings, fragile items, and other obstacles from work areas.
Keeping children, pets, and other non-essential persons away from the work area during service, and notifying Wash Wizards of any known hazards or special property conditions.
Informing Wash Wizards in advance of fragile surfaces, damaged areas, or other conditions requiring special care.
Ensuring that water and electrical access are available when reasonably necessary for the requested service, unless otherwise agreed.

5. Liability

As a licensed and insured company, Wash Wizards carries general liability coverage for the services we provide.

While we take reasonable care when performing our services, Wash Wizards is not responsible for pre-existing damage, deterioration, defects, or normal wear and tear involving windows, frames, screens, roofs, siding, gutters, concrete, paint, sealants, or other property surfaces.
We are not liable for damage resulting from unsafe, defective, improperly installed, or deteriorated property conditions that were not caused by our services.
Customers are responsible for disclosing known property defects or conditions that could affect the performance or safety of the service.
Wash Wizards will take reasonable precautions to protect customer property during service.

California Proposition 65 Warning: Some cleaning products used by Wash Wizards may contain chemicals known to the State of California to cause cancer or reproductive harm. By using our services, you acknowledge this warning and agree not to enter active work areas during service.

6. Satisfaction Guarantee

If you are not satisfied with our service, please notify Wash Wizards within 24 hours of completion. We will make reasonable efforts to review the concern and, where appropriate, correct the issue.

7. Termination & Refusal of Service

Wash Wizards reserves the right to refuse, postpone, or terminate service if safety concerns, severe weather, hazardous conditions, property conditions, lack of reasonable access, or other circumstances prevent the work from being performed safely or properly.

8. Governing Law

These Terms of Service are governed by the laws of the State of California.

9. Communications

By providing an email address or phone number, you agree to receive transactional communications related to estimates, scheduling, confirmations, invoices, and service updates. You may opt out of marketing emails at any time; transactional service communications may still be sent as needed.

10. SMS Terms & Messaging Program

You can cancel SMS messages from Wash Wizards at any time. Just text “STOP” to +1 (805) 889-8856. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or contact us directly at WashWizardsCA@gmail.com or +1 (805) 889-8856.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our Privacy Policy: https://washwizardsca.com/privacy-policy/.

11. Changes to These Terms

Wash Wizards may update these Terms of Service from time to time. The version posted on our website at the time of your booking or service governs. We encourage you to review this page periodically for changes.

12. Contact

If you have any questions about these Terms of Service, please contact us:

Wash Wizards

JARP Consulting LLC dba Wash Wizards — CA Contractors License #1111355

Email: WashWizardsCA@gmail.com

Phone: +1 (805) 889-8856

Website: WashWizardsCA.com